Exchanges – We will gladly exchange any item you receive from our website within 14 days of delivery. Just return your purchase in unworn condition in the original box and enclose a note stating your preference. Sale Merchandise is not returnable. Contact us at customerservice@tiptopshoes.com or call as at 1-800-WALKING for a return form.

Refunds – You may also return your purchase in unworn condition in the original box for a full refund within 14 days.

Click here for our return form

Phone Orders – We will be happy to take phone orders. You can call us at 1-800-Walking (800)-925-5464