Shipping Update 5/1: We are now regularly shipping orders. Thank you for your patience during COVID-19. If you have questions regarding a past or future order please email customerservice@tiptopshoes.com 

Shipping

Free Shipping On all orders over $50.00.  Sale items excluded.

All shipping is based on Monday through Friday and does not include weekends or holidays. Next Day Air orders must be placed by 12PM Eastern Time.

Sorry we cannot ship to P.O. Boxes.

Not all styles/colors shown on our website are available in our store. Kindly email or call for in store availability.

* In the Continental United States Ground Shipping only.

Buyers: For all international buyers, we're not responsible for any international customs fees or duties of the destination Country.

Returns & Replacements

Exchanges – We will gladly exchange any item you receive from our website within 14 days of delivery. Just return your purchase in unworn condition in the original box and enclose a note stating your preference. Sale Merchandise is not returnable. Contact us at customerservice@tiptopshoes.com or call as at 1-800-WALKING for a return form.

Refunds – You may also return your purchase in unworn condition in the original box for a full refund within 14 days.

Click here for our return form

Phone Orders – We will be happy to take phone orders. You can call us at 1-800-Walking (800)-925-5464